Frequently Asked Questions

If you have any questions about anything related to babymonkeys.co.uk or our products, please do not hesitate to contact us via email at babymonkeysclothing@gmail.com or via any of our social media channels, which can be found at the top of each page.

Baby Sizing Chart

Babies grow more in the first year than any other time in their lives, so it's not surprising that new parents find themselves constantly shopping for new outfits. It can also be tricky, especially if your little one isn't an 'average' size, so please be aware when buying baby clothes (from any retailer) that size charts should be used as a guide - not all 3 month old babies are the same size!

 

We do our best to ensure you buy the right size, first time so if you have any questions, please get in touch.

About Us

Who are babymonkeys.co.uk?

babymonkeys.co.uk was set up by a creative mummy based in Scotland.

 

 

Why did you set up babymonkeys.co.uk?

Long before I was a mummy I was a little girl who had a mum that lovingly sewed clothes for me and my brother.  As I watched my mum make me things I wanted to join in and so from an early age I was taught how to use an old hand turned Singer sewing machine so I could make clothes for my dolls.

 

After leaving school I spent a year at the London College of Fashion where I learnt a lot more about design, sewing and finishing to a very high standard.  Sparking my creative side, I went on to study for a degree in Silversmithing and Jewellery from the University for the Creative Arts where I created original and award winning pieces such as a Britannia Silver condiments set and 24ct gold jewellery using specialist techniques such as granulation and laser welding.  Even then, I still wasn’t quite sure I had finished learning and moved to Scotland to attend the University of Glasgow, where I studied Classics and trained to become a secondary school teacher. I have been teaching in some of Scotland’s top secondary schools since 2010.

 

Late in 2014 I became a mummy for the first time to a little girl, who I hope will be joined by some brothers and sisters in the near future. This seemed like the perfect time to reconnect with my creative side.  With my own little girl running around I know how difficult it can be to find clothing that is unique and made with the mischief these baby monkeys get up to in mind.

 

I began by making clothes for my own daughter, and was quickly inundated with requests from fellow mummies, friends and family members who loved the uniqueness and sense of fun in my creations – and so babymonkeys.co.uk was born.

 

Shipping

Do you ship internationally?

Yes! We will ship to anywhere on the globe.

 

 

What are your shipping options?

Parcels are sent via Royal Mail ‘first class signed for’ or ‘international signed for.’ We charge a flat rate of £4.95 for UK postage and packing.  International orders are charged at a flat rate of £8.95. 

 

 

How long will it take for my order to arrive?

Items which are in stock will be dispatched within 24 hours of placing your order. Orders in the UK should arrive next working day. Orders to Europe and the USA can take 3-7 days. Other territories can take slightly longer. Please consult the shipping options upon checkout for more information.

Returns

Do you offer refunds?

Any items are returned an unworn and satisfactory condition within 14 days of purchase will be offered a full refund.

Aftercare

Are your products pre-treated?

All cotton fabrics have been washed at 40 degrees with a non-biological washing powder prior to them being hand-crafted to reduce the possibility of any shrinkage.

 
How should your products be washed?

All cotton items can be washed in a normal 40 degree wash, with care taken to seperate colours. Some items may require special care, for example our waistcoats should be washed at 30 degrees. Please see each items product page for any special instructions.

 

Can your products be tumble dried?

It is our belief that all fabric will have a longer life if you avoid tumble drying - and ironing a non-tumble dried item is always easier too!

 

Babymonkeys.co.uk can not guarantee your items will not shrink if they are tumble dried.

Products

Why should I choose babymonkeys.co.uk clothing?

All items are hand finished to a very high standard – I’m a bit of a perfectionist at heart – so you can always be sure you will receive quality, bespoke clothing. All my fabrics are high quality and locally sourced.  I would never produce anything for babymonkeys.co.uk that I would not buy for my own daughter.

 
 
The item I want is out of stock, will it become available again?

babymonkeys.co.uk hand make all items, and sometimes our most popular items will sell out quite quickly. We do endeavour to make sure there is a good range of stock available at all times however.

 

If you wish, you can email us at babymonkeysclothing@gmail.com to discuss availability or the option of placing a custom order.

 

 

Do you fill custom orders?

As babymonkeys.co.uk hand make all items we are able to produce any of our styles in any of the fabrics you see on the website.  In addition if you see an item you like but it is showing as unavailable in the size you require then contact us to see if we have the fabric in stock to make your item to order.

 

If you are placing a custom order we will always aim to complete items in 5-10 working days however, customers are advised that this would be dependent on the desired fabric being in stock.

 

If you have a particular request for an item then please email us at babymonkeysclothing@gmail.com to discuss your order.